Website Privacy Statement

We collect information from you for the primary purpose of providing quality health care. We require you to provide us with your personal details and medical history so that we may properly assess, diagnose, treat and be proactive in your health care needs.

We protect and retain your information in line with the privacy principles.

The primary purpose usage includes for

  1. Administration purposes in running our practice. For example, we may need to contact you using phone numbers and email provided by you.
  2. Billing purposes and debt collection, including compliance with Medicare and Health Insurance Commission requirements.
  3. Disclosure to others involved in your care, including allied health professionals, treating doctors, specialists and hospital booking staff outside this practice. This may occur through referral to other doctors, surgery at hospitals, for medical tests and in the reports or results returned to us following the referrals.
  4. To communicate with you about your healthcare.

We want you to understand that

  • You have a right to access information collected about you, except in some circumstances where access might be withheld in line with the privacy principles; you will be given an explanation in these circumstances.
  • Failure to provide accurate and up to date information may compromise the quality of the health care and treatment given to you.
  • We will obtain your specific consent for any secondary use of your information such as for research purposes.
  • In line with the Privacy Principles, we may use email and mobile phone to communicate with you. It is imperative that you update us when your contact details change. You can access our email and mobile phone policy at …….
  • It is imperative that you update us when referrer details change or there is a change to the other providers included in your care.
  • You can access our full privacy policy here: Privacy Policy